Privacy Policy

25 SOUTH may collect the following information:

• Full name

• Company or organization name

• Email address

• Phone number

• Mailing address

• Pontiac residency information, if requesting resident discount

• Nonprofit status information, if requesting nonprofit discount

• Event date, time, and event details

• Estimated guest count

• Budget range

• Event type

• Vendor, promoter, entertainment, or production details

• Payment-related information

• Identification or proof of eligibility, when required

• Any additional information voluntarily submitted through forms, email, text, phone, or in person

 

25 SOUTH may also collect website usage information, including browser type, device type, pages visited, date and time of access, referral sources, and basic analytics information.

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2. How We Use Your Information

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25 SOUTH may use collected information to:

• Respond to booking inquiries

• Confirm availability

• Prepare rental quotes

• Review event requests

• Process booking applications

• Verify discount eligibility

• Communicate regarding events, rentals, or services

• Prepare contracts, invoices, and agreements

• Coordinate staffing, security, bar service, vendors, and logistics

• Review promoter, vendor, or entertainment requests

• Improve website performance

• Maintain business records

• Comply with legal, insurance, operational, and regulatory obligations

• Protect the safety, rights, property, and interests of 25 SOUTH

 

Information submitted through the website does not guarantee event approval, date availability, rental pricing, or booking confirmation.

 

3. Booking Inquiry Information

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Information submitted through the Book 25 SOUTH form is used strictly for reviewing event inquiries and determining appropriate next steps.

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Submitting a booking inquiry does not create a binding rental agreement.

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A member of the 25 SOUTH team may contact you within 72 hours of submission to discuss availability, rental options, event requirements, and next steps.

 

4. Discount Verification Information

 

25 SOUTH may offer booking discounts to eligible Pontiac residents and registered nonprofit organizations.

 

To verify eligibility, 25 SOUTH may request:

• Proof of Pontiac residency

• Valid identification

• Utility bill or other residency documentation

• Nonprofit determination letter

• 501(c)(3) documentation

• Organization registration details

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Discount verification information is used only to confirm eligibility and apply approved booking discounts.

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25 SOUTH reserves the right to deny or revoke any discount request if documentation is incomplete, inaccurate, misleading, unverifiable, or inconsistent with venue policy.

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5. Payment Information

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25 SOUTH may collect payment information for deposits, rental fees, event charges, damage fees, staffing fees, or other approved costs.

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Payment information may be processed by third-party payment processors. 25 SOUTH does not intend to store full credit card numbers directly on its website unless specifically required by a secure, compliant payment system.

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Clients are responsible for ensuring that payment information submitted is accurate and authorized.

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6. Sharing of Information

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25 SOUTH does not sell personal information.

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25 SOUTH may share necessary information with trusted parties only when needed to operate the business or fulfill an event request, including:

• Venue ownership or management

• Event staff

• Security personnel

• Bar staff

• Booking coordinators

• Legal or accounting professionals

• Insurance providers

• Payment processors

• Approved vendors

• Entertainment partners

• Promoters, when relevant to the submitted event

• Government agencies, if legally required

 

25 SOUTH may disclose information when required by law, subpoena, court order, government request, insurance claim, public safety concern, legal dispute, or to protect the rights and safety of the venue, guests, staff, vendors, or the public.

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7. Confidentiality of Event Information

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25 SOUTH understands that certain events may require privacy, discretion, or confidentiality.

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Clients may request confidential handling of event information, guest lists, performer details, vendor details, celebrity appearances, private celebrations, business meetings, corporate events, or sensitive planning details.

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25 SOUTH will make reasonable efforts to protect confidential event details; however, confidentiality protections must be clearly requested in writing and may require a separate Non-Disclosure Agreement.

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8. Optional Non-Disclosure Agreement Request

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Clients may request an NDA before disclosing sensitive information related to:

• Private guest lists

• Celebrity or VIP attendance

• Business meetings

• Corporate strategy sessions

• Private performances

• Entertainment negotiations

• Brand activations

• Unannounced events

• Confidential budgets

• Media-sensitive events

• Proprietary event concepts

 

An NDA request does not automatically create confidentiality obligations unless a written NDA is reviewed, approved, and signed by all required parties.

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25 SOUTH reserves the right to approve, deny, negotiate, or limit NDA requests depending on the event type, operational requirements, legal obligations, insurance requirements, safety needs, staffing needs, and business necessity.

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Even when an NDA is signed, 25 SOUTH may still disclose information when required by law, public safety needs, emergency response, insurance claims, legal defense, court order, law enforcement request, or regulatory compliance.

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9. NDA Request Form Language (Example below)

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Do you require a Non-Disclosure Agreement before discussing event details?

• Yes

• No

• Not sure

If yes, what type of information needs to remain confidential?

• Guest list

• Celebrity / VIP attendance

• Corporate meeting details

• Brand activation

• Entertainment booking

• Budget information

• Private celebration

• Media-sensitive event

• Other

 

Please briefly explain the confidentiality request:

[Text Box]

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NDA Notice:
Requesting an NDA does not confirm booking approval or create confidentiality obligations unless a separate written NDA is reviewed, approved, and signed by all required parties.

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10. Data Security

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25 SOUTH will use reasonable administrative, technical, and physical safeguards to protect information submitted to the business.

However, no website, email system, payment system, text message, or digital transmission can be guaranteed to be completely secure.

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Clients should not submit highly sensitive information through the website unless specifically requested through a secure process.

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Michigan’s Identity Theft Protection Act addresses notification obligations for certain security breaches involving personal information. (Michigan Legislature)

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11. Data Retention

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25 SOUTH may retain inquiry, booking, payment, contract, communication, vendor, promoter, discount, and event-related records for as long as necessary to:

• Respond to inquiries

• Manage bookings

• Complete event operations

• Maintain business records

• Resolve disputes

• Comply with tax, legal, insurance, and accounting requirements

• Protect venue rights and business interests

 

25 SOUTH may delete or archive information when it is no longer needed for business, legal, operational, or compliance purposes.

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12. Website Cookies & Analytics

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The 25 SOUTH website may use cookies, tracking tools, or analytics services to understand website traffic, improve user experience, measure marketing performance, and monitor website activity.

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Users may adjust browser settings to refuse cookies, but some website features may not function properly.

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13. Marketing Communications

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By submitting contact information, users may receive follow-up communication related to their inquiry, booking, event request, or 25 SOUTH services.

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25 SOUTH may also send occasional updates about venue availability, events, promotions, or announcements.

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Users may request to stop receiving marketing communications by contacting 25 SOUTH in writing.

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Transactional communications related to bookings, payments, event logistics, contracts, safety, or legal obligations may still be sent.

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14. Photography, Video & Event Media

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Events held at 25 SOUTH may involve photography, videography, media coverage, social media content, or promotional filming.

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Clients hosting private or confidential events must notify 25 SOUTH in writing before the event if media restrictions are required.

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Private event media restrictions must be approved in writing and may require additional staffing, signage, guest notices, or NDA terms.

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25 SOUTH may use general venue images, event atmosphere images, or promotional content unless restricted by a signed agreement.

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15. Children’s Privacy

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The 25 SOUTH website and booking forms are intended for use by adults.

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25 SOUTH does not knowingly collect personal information from children under 13 through its website. If a parent or guardian believes that a child has submitted personal information, they may contact 25 SOUTH to request deletion.

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16. Third-Party Links

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The 25 SOUTH website may contain links to third-party websites, ticketing platforms, payment processors, social media pages, vendor websites, or promoter pages.

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25 SOUTH is not responsible for the privacy practices, security, content, policies, or actions of third-party websites or services.

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Users should review third-party privacy policies before submitting information.

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17. Legal Compliance

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25 SOUTH operates in the State of Michigan and intends to comply with applicable privacy, consumer protection, identity theft, data security, business, alcohol, event, and public accommodation laws.

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Michigan currently relies on specific privacy-related and data security statutes rather than one broad, comprehensive consumer privacy law like some other states; proposed Michigan privacy legislation has been introduced, but users should verify current law with counsel. (Michigan Legislature)

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18. User Rights & Information Requests

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Users may contact 25 SOUTH to request:

• Correction of inaccurate contact information

• Removal from marketing lists

• Review of information submitted through booking forms

• Deletion of nonessential inquiry information, where legally and operationally permitted

• Confidential handling of sensitive event details

• NDA review before sharing private event information

 

25 SOUTH may deny or limit requests when retention is necessary for legal, accounting, insurance, contract, dispute, safety, or legitimate business purposes.

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19. Data Breach Notification

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If 25 SOUTH determines that a security incident requires notification under applicable Michigan law, 25 SOUTH will take appropriate steps consistent with legal requirements.

Michigan law includes provisions regarding notice when a security breach involving certain personal information occurs. (Michigan Legislature)

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20. Changes to This Privacy Policy

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25 SOUTH may update this Privacy Policy at any time.

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Updates may be posted on the website with a revised effective date.

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Continued use of the website, submission of inquiries, or communication with 25 SOUTH after updates are posted constitutes acceptance of the revised Privacy Policy.

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21. Contact Information

 

Questions about this Privacy Policy, confidentiality requests, or NDA requests may be directed to:

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25 SOUTH
25 S. Saginaw Street
Pontiac, Michigan 48342

Email: admin@email.com
Phone: 248-812-0067

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