25 SOUTH is committed to providing an inclusive, welcoming, and accessible experience for all guests, clients, vendors, performers, partners, and website visitors.
We strive to ensure that our venue, website, booking process, communications, and event experiences are accessible to individuals of all abilities, including guests with disabilities, mobility needs, hearing or vision needs, and other accessibility-related considerations.
Accessibility Statement
This statement was last updated on June 01, 2026.
Our Commitment
25 SOUTH is committed to making reasonable efforts to provide access to our services, events, and venue experiences in accordance with applicable accessibility laws, including the Americans with Disabilities Act, State of Michigan requirements, and applicable local regulations.
Our goal is to create an environment where guests feel respected, accommodated, and able to participate fully in their experience at 25 SOUTH.
Venue Accessibility
25 SOUTH will make reasonable efforts to support accessibility needs related to:
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Guest entry and arrival
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Seating arrangements
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Event layout and room flow
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Restroom access where available
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Stage and entertainment viewing areas
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Vendor and event setup considerations
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Private event accommodations
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Mobility-related access needs
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Communication needs for guests and clients
Because some events may involve custom layouts, stage setups, vendor placement, seating arrangements, or entertainment production, accessibility accommodations should be requested in advance whenever possible.
Requesting Accommodations
Guests, clients, vendors, or event organizers who require accessibility accommodations are encouraged to contact 25 SOUTH before the event date so our team can review the request and make reasonable arrangements.
Accessibility requests may include, but are not limited to:
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Accessible seating
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Mobility access needs
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Reserved seating considerations
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Assistance with entry or event flow
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Service animal accommodations
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Communication-related accommodations
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Event layout considerations
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Private event accessibility planning
To request an accommodation, please contact:
25 SOUTH
25 S. Saginaw Street
Pontiac, Michigan 48342
Email:
Phone:
Website Accessibility
25 SOUTH is committed to making reasonable efforts to ensure that our website is accessible and user-friendly for all visitors.
We aim to support accessibility by working toward:
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Clear navigation
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Readable website content
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Proper contrast where possible
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Descriptive links and buttons
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Mobile-friendly design
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Accessible contact and booking forms
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Compatibility with common assistive technologies where possible
If you experience difficulty accessing any part of the 25 SOUTH website, please contact us so we can work to assist you and improve the experience.
Service Animals
25 SOUTH welcomes service animals as required by applicable law.
Guests with service animals may be asked only questions permitted by law. Service animals must remain under control and must not create a direct threat to health or safety.
Emotional support animals, comfort animals, and pets may be subject to venue approval and applicable law.
Private Events & Third-Party Events
Some events held at 25 SOUTH may be hosted, promoted, produced, or managed by third-party clients, promoters, vendors, or event organizers.
25 SOUTH encourages all third-party event organizers to consider accessibility needs during event planning, including seating, layout, guest flow, ticketing, communication, and event experience.
Third-party event organizers may be responsible for certain accessibility-related accommodations connected to their event setup, programming, production, ticketing, or guest communication.
Feedback
25 SOUTH welcomes accessibility feedback.
If you experience an accessibility barrier at our venue, on our website, or during the booking process, please contact us with the following information:
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Your name
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Contact information
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Description of the accessibility issue
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Date and time of the issue, if applicable
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The event or webpage involved
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Any suggested solution, if available
We will review accessibility feedback and make reasonable efforts to respond in a timely manner.
Accessibility Disclaimer
25 SOUTH is committed to providing reasonable accessibility support and improving access wherever possible. However, accessibility accommodations may depend on venue structure, event layout, operational requirements, safety requirements, third-party event production, and applicable law.
This Accessibility Statement is provided for general business and informational purposes only and does not constitute legal advice. 25 SOUTH reserves the right to update or modify this statement at any time. This statement should be reviewed by qualified legal counsel to ensure compliance with applicable federal, State of Michigan, and local accessibility requirements.
